Privacy Policy

Last Updated: 02.05.2025

Welcome to Your Social Siren Ltd ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (yoursocialsiren.com) or use our freelance social media services. We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are a freelance social media agency providing services including content creation, strategy, and management. Our website is hosted on Squarespace, a website building platform that offers built-in analytics and commerce tools.

2. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, business name (via contact forms or direct communication)

  • Communications: Messages or feedback sent via the website, email, messaging services, or social media

  • Technical & Usage Data (via Squarespace Analytics and cookies): IP address, browser type, device, location (approximate), pages visited, time spent on site

Note: Squarespace may automatically collect and process some data through their analytics services. Please refer to Squarespace’s privacy policy here for more information.

3. How We Use Your Data

We use your data to:

  • Respond to your inquiries or requests

  • Deliver our freelance services

  • Improve our website and user experience

  • Send updates or newsletters (only with your consent)

  • Analyse website traffic (via Squarespace Analytics)

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Consent - e.g. for marketing emails

  • Contract - to provide services you request

  • Legal obligation - e.g. for tax records

  • Legitimate interests - e.g. to improve services

5. Cookies

Our site uses cookies via Squarespace to gather data such as site traffic, visitor behaviour, and performance. You can control or disable cookies through your browser settings.

For details on Squarespace cookies, see: Squarespace Cookie Policy

6. Third-Party Services

We may share your data with trusted third-party service providers, such as:

  • Squarespace (for hosting, analytics, and form processing)

  • Email marketing platforms (only with your consent)

  • Legal or regulatory authorities when required

These providers are required to protect your data and may only use it for the specified purpose.

7. Data Retention

We keep your personal data only as long as needed to provide services and meet legal obligations. If you wish for your data to be deleted, please contact us at andreia@yoursocialsiren.com

8. Your Rights

As a UK resident, you have the right to:

  • Access your data

  • Correct or update your data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent at any time

Contact us to exercise these rights.

9. Security

We and Squarespace take reasonable precautions to protect your personal data. While no method of transmission or storage is 100% secure, we follow industry best practices.

10. Contact Us

For any privacy concerns or requests, please contact:

Your Social Siren Ltd
Email: andreia@yoursocialsiren.com
Website: yoursocialsiren.com
Registered Address: 52 Addison Road, Caterham, CR3 5LR, United Kingdom

11. Complaints

You can file a complaint with the Information Commissioner's Office (ICO) if you believe your data has been misused:
www.ico.org.uk